Payment, Cancellations, Refunds, & Changes

Payment Guidelines

Private Pay:

1. All private payments are due at the time of registration.
2. Classes registered for during the ‘Private Pay’ registration dates may not later be paid by charter POs.
3. Please consider making private payments via check to save the organization credit card fees. 

Charter POs: 

Please ensure that charter POs are submitted by the due dates below: 

1. All fall semester POs are due August 16, 2024.
2. All spring semester POs are due December 9, 2024. 

If you are with Blue Ridge Academy, Cabrillo Point Academy, EPIC, Granite Mountain, Mission Vista Academy, Pacific Coast Academy, or Sky Mountain, please submit lump sum/single order POs/ECs.
If you are with Compass, Citrus Springs, Empire Springs, Excel, iLEAD, River Springs, Sage Oak, or Suncoast, please submit monthly POs as indicated above.

Drop & Change Policies

The Arbor office and teaching staff spend significant time planning and implementing engaging, in-depth and unique classes for our community well in advance of the class start dates. The sustainability of the program as a whole is dependent on predictable registration levels. Decreases in class registration levels at the last minute create real costs for the organization and when fluctuations in enrollment are significant, they jeopardize the future size and scope of the program that can be offered. As such, we kindly ask families not to register for classes they do not intend to take and to make any changes to their schedules by the dates detailed below. Should unavoidable changes be required after the drop dates, families are asked to make a voluntary donation of $75 to The Arbor per class to help offset operational costs and help The Arbor to continue to provide customizable education for the community in the future.

FALL 2024

From May through June 30th: schedule changes will not impact priority registration for the subsequent registration period

After June 30th: Any family dropping a class, without registering for an equivalent number of replacement classes, will be permitted to continue in companion spring classes, but will forfeit priority registration for any new Spring 2025 classes during the Spring 2025 registration session. Families impacted by the drop policy will be welcome to register during Phase 3: New Family Registration. Families impacted by the drop policy will not be permitted to register in Phase 1: Private Pay or Phase 2: Charter Pay of Spring 2025 registration. 

SPRING 2025 

From October through November 30th: schedule changes will not impact priority registration for the 2025-2026 year

After November 30th: Any family dropping a class, without registering for an equivalent number of replacement classes, will forfeit priority registration during Phase 1 Private Pay and Phase 2: Charter Pay for the upcoming 2025-2026 registration session. Families impacted by the drop policy will be welcome to register during Phase 3: New Family Registration. Families impacted by the drop policy will not be permitted to register in Phase 1: Private Pay or Phase 2: Charter Pay of Fall 2025 registration. 

Refunds

Refunds will not be provided for months in which a student attends class.

*The Arbor's Drop, Change, and Refund Policies apply to ALL Arbor families. When paying with charter funds, if some or all of the fees are not paid for by the charter school for any reason, families are responsible for any remaining amount not paid for by their charter school.  Any family not in good financial standing will need office approval prior to registering for any upcoming session.

Cancellations

Small classes are subject to cancellation. If a class is cancelled, families will be notified 2-3 weeks before class begins. Paid class fees for cancelled classes will be refunded in full.